Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 1-3 years
Required residence status: Temporary visa
Accept remote work: Accept during COVID-19 restrictions only
YOUR ROLE
Reporting to the eCommerce Manager and Head of Marketing you will be responsible for maintaining our website by using our ordering system software and CMS system, building website customisations for large account customers, and assisting with developing digital marketing and social media campaigns and maintaining our email database to drive online sales.
You will be responsible for data & image collection for the uploading of new products and liaising with internal category managers and external suppliers. You will also ensure pricing and product updates are done via Excel and our CMS platform.
Your ability to help resolve customer eCommerce concerns and respond to generic eCommerce queries from internal stakeholders, ensuring a smooth and hassle-free eCommerce experience for our customers is essential.
The role is highly versatile - encompassing eCommerce maintenance, customer service, technical problem-solving, and digital marketing support and would suit someone who is a self-starter and is always looking for opportunities to grow and help make our websites the best that they can be.
ABOUT YOU
You are passionate about all things marketing, eCommerce, and online shopping and have experience working in an eCommerce or digital marketing role. Your attention to detail, creative problem-solving skills, customer service and communication skills, hunger to learn, positive attitude, and ability to work as part of a team are all vital to ensure your success in this position.
The other essentials we are looking for:
eCommerce (online shopping) passion
Some experience with an order processing/purchasing system
Good Microsoft Excel skills
Experience with a website Content Management System (CMS)
Some experience with an Email Marketing platform and database such as Mailchimp
A proficiency in learning new technology quickly
Excellent customer service skills
Excellent verbal, written grammar, and communication skills
The ability to think laterally and creatively problem-solve
Fluency in English is an essential requirement.
It would be great if you had:
Degree in Business or Marketing
Adobe Creative Suite experience
Email marketing experience
Social media marketing experience
Experience with Shopify or WooCommerce
BENEFITS
Offers a broad and flexible range of benefits to our team including a profit share scheme for eligible employees, exclusive motor vehicle and health insurance products, travel and accommodation discounts, study assistance, many wellbeings, and community programs, and access to discounted products.
