Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 3-5 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
Tasks required include: • Lead the operational performance of the Production team, including the on-time and on-budget delivery of work • Lead the professional development of the Production team through regular performance reviews • Being a point of escalation for the Production team if there are issues regarding task budgets, briefs, technical limitations or resourcing • Providing reporting to the Executive Team on Production team performance, project profitability, project timelines, utilisation and resource forecasting • Creating and implementing processes that create efficiencies for the Production team that help create greater utilisation and profitability of time • Work with the Head of Client Strategy and the Head of Client Management to review task budgets and collaborate on reporting for the Executive Team • Reviewing and monitoring the performance of internal business solutions to ensure they meet the company standards and function effectively and efficiently • Coordinate the task distribution for the production team • Complete weekly reporting on project timelines and budget • Resource reporting on effective hours, unbillable hours and available hours • Resolve deadline conflicts between concurrent projects across production resources • Management of Project Management software (Currently Asana) • Complete post project performance summaries • Collaborate with other department leaders (Sales, Creative, Accounts and Development) to streamline projection for concurrent projects • Collaborating with the executive team on services scoping and pricing.
Requirements: • Bachelor Degree in relevant field • At least 5 years of relevant experience in similar role • You have the ability to ability to manage multiple concurrent projects and globally distributed resources • Skills in designing business solutions for clients that build business synergies and efficiencies • High level budget management skills, including overseeing project budgets • Ability to create, review, improve and implement workflow processes • Complex problem-solving skills, with high level project planning, and coordination skills High level skills in the use of software and applications required to manage distributed teams and projects • High level ability to manage projects including setting and managing budget targets, timelines and budgets, and managing project changes without guidance from Executive Leadership Ability to successfully manage multiple projects simultaneously and communicate effectively on all projects, and anticipate project conflicts and issues • Ability to lead project teams and communicate effectively through multiple platforms • Ability to manage clients, respond to complex challenges and deescalate disputes • Ability to identify and improve interdepartmental efficiencies through new process creation and communication improvements • Strong ability to follow processes and review own work for accuracy and relevance for client requirements • High attention to detail and focus on quality assurance in preparing processes and reviewing briefs • Ability to understand and improve business processes and communicate processes effectively to team members.
