Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 1-3 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
We are looking for a special person who can think on their feet, is able to multi-task and will be dedicated to fixing a wide range of devices for our customers. The role would suit a technician who is already confident in repairing iPhone and Samsung phones but is interested to expand their knowledge to other phone models and other devices! You will be joining an enthusiastic team and your skills will certainly be appreciated. No front sales is required as this role is dedicated to just repairs! This means on a day-to-day basis you will be expected to troubleshoot and repair phones, tablets & possibly other devices too! Current experience in repairing mobile devices is definitely required for this role. Microsoldering ability is not required, however an interest in learning these techniques would be highly desirable. This position is full time. Being available to work Mon-Fri 9am- 5.30pm plus Saturday mornings 9am-1pm will be required. The role will include: • Supports and maintains computer systems and peripherals by installing, configuring, testing, troubleshooting, and repairing hardware • Using our computerised Job ticketing system to review repairs requested by customers. • Speaking with staff to clarify repair details if needed. • Troubleshooting & repairing a wide range of devices, tablets, laptops and other devices. This may include replacing screens, charger ports, speakers, batteries, cameras & all small parts • Estimating and quoting non-standard repairs • Identifying special parts required to complete repairs (this may involve speaking to parts suppliers) • Testing functionality of repaired devices. • Recording notes on job-sheets regarding repair, including noting parts used and operation of device testing after repair. • Monitoring & maintaining spare parts inventory.
To be successful you must: • Have a positive attitude and a passion for technology. • Have a personal interest in repairing mobile phones, tablets and similar devices. • Be totally reliable, take pride in your work & enjoy providing great customer service. • Have good time-management skills, good manual dexterity and a steady hand. • Be well presented and be able to speak clear, conversational English. • Be a permanent resident or have a valid Australian visa with the right to work full-time.
The benefits and perks: • Fun, friendly working environment that values staff and supports our local community • Competitive salary offered and Uniform provided • Staff discount on all store products • Opportunity for further training leading to full qualification as Electronics Technician (if needed). • Great lifestyle with Australia's Outback on your doorstep
