Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 3-5 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
Role and Responsibilities:
A Digital Strategist Consultant / Business Analyst with a focus on Strategy is a critical role within Cognizant Consulting. You will predominately work within a squad of cross functional consultants (for example, business process analysts, Digital Architects, Agile Coaches) and provide the business growth or customer experience perspective on the challenge that we are solving for our client.
A Senior Consultant grade Digital Consultant is responsible for:
Participating and facilitating workshops to understand the client problem and define the scope. Investigating and analysing the business value drivers, customer needs and current technology and operational capabilities of the business Analysis of qualitative and quantative customer insights Generation of high level customer experience journeys or service blueprints Designing and managing the requirements gathering lifecycle (including elicitation, documentation & management of approval). Guiding the translation of requirements into solution designs, collaborating extensive with the digital squad (strategists, designers, and digital architects). Helping to prioritise work for a project squad (fully Cognizant or a mix of Cognizant and client) to optimise the value to the client from their investment Communicating with key client stakeholders and Cognizant leaders with strong written and oral skills focusing on scope, requirements, actions and follow-up activities. Producing succinct presentation documents, insightful process maps or high-quality user stories. Supporting Consulting managers at any stage of the engagement lifecycle (this may include review/creation of requirements / support documentation, cost estimates, follow-up action trackers etc). About you (skills / experience):
The life of a digital consultant involves exciting, fast-paced work, dealing with a variety of stakeholders, clients and consultants. You need to be someone that can deal with ambiguity, thrive on change, and manage your own time effectively. We want someone that genuinely focuses on client outcomes, with a high degree of integrity. At Cognizant we value consultants that have a high IQ, enjoy problem solving, a willingness to serve, and have little ego. You will need to be confident presenting to both business and technology stakeholders, being part of cross functional geographically dispersed teams, and have strong negotiating for outcomes skills. Above all, you should have a positive attitude, and enjoy working with consultants from a diverse range of backgrounds, on a variety of fast paced engagements.
Your past experience needs to include:
A minimum of 4-10 years’ experience as a Digital Strategy or technology analyst including a role in internal or external consulting Development of digital customer strategy, identification of growth opportunities, business model innovation, and/or driving digital transformations Exploratory, qualitative and/or quantitative research to understand customer behaviours, pain points, needs and aspirations, and translate it to the business value, insights and opportunities Application of business strategy frameworks, e.g. hypothesis based problem solving A track record of being part of teams who have delivered new value to your organization or your clients through digital transformation and where you have learned and improved how you deliver next time round. Experience in structuring workshops to land at decisions, and where you have created artefacts that help focus a group on addressing a problem. Experience with online facilitation tools (e.g. Miro, Mural) would be beneficial. Strong storytelling and presentation skills, including preparing succinct documents, prototypes or artefacts to aid communication and managerial decisions. Who can Apply: Prefer candidate with full work right in Australia
