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Key Account & Business Development Manager

Annual Salary Negotiable

Managers - Advertising, Public Relations and Sales Managers

NSW - Sydney (Post code: 2200)

Recruiting numbers: 1

Expiration date: 06-Jan-2026

Full Time
09-Dec-2025 update visited:
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Job requirements

Educational requirements: Bachelor

English requirements: Competent English

Requirements for skilled employment experience for years: 3-5 years

Required residence status: Temporary visa

Accept remote work: Accept during COVID-19 restrictions only

About the role The Key Account & Business Development Manager will report to the Support Services and Commercial Manager for our Civil market. This role will be a split between Account Management (retention of key accounts) and Business Development. The successful applicant will be responsible to ensure the day to day support to our customers operating engines and products repaired and serviced by SAFRAN. The focus will be on delivering the highest standard of service, reporting, achievement of contract budget performance and target equipment turn times whilst being responsible for the growth of existing business together with expansion into new and existing markets. Duties and Responsibilities Deliver services in line with contractual obligations Deliver and contribute sales as in reaching or exceeding our corporate sales target Regular visits to key customers as required Provide regular status reports to customers as required, liaise with customers regarding delivery status of their product and manage delays Prepare customer quotations Identify new business opportunities in market for future business development projects Manage Business Development Projects Develop internal reports and measuring processes both visually and electronically Manage Customer Relations and report anomalies Report delays or budget variation that may impact SAFRAN and the customer and provide solutions to alleviate the situation Work in collaboration with the Head-Office Company and the applicable OEMs Develop commercial awareness within the team and provide coaching Actively participate and support Customer Service Representatives in order to provide best service to the customer base In collaboration with the spares and procurement personnel ensure adequate spares and spares orders are in place to meet demand Analysis of incoming work load and plan to receive the product to ensure available resources and services available to meet the need Develop strategies for better business processes together with other internal departments Formalise current procedures as required and formalise new procedures using company template guidelines Experience and technical skills Experience working within a Regional OEM Sales team, including a minimum of 4 years as an Aviation Customer Service Representative Operational and sales background in an aviation or engineering organisation Good working knowledge and understanding of aviation regulations Experience with SAP A strong sales focus with robust negotiating skills enhanced by a flair for customer service Advanced knowledge of Excel spreadsheets and working knowledge of Microsoft suite of products Can demonstrate: Understanding of contractual terms and specifications, commercial and technical Strong business acumen with attention to finding sales opportunities Strong attention to detail Understanding of quality systems within the Aviation Industry Understanding of budget control Flexibility with hours as needed to liaise with European OEM and Partners A hands-on people person approach A highly proactive approach Good interpersonal skills, customer oriented and relationship builder Knowledge and experience of OEM methods, focus and objectives would be desirable;
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Last online time: 19-Jan-2024 11:28
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Dimond Pony Trading Pty Ltd
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  • VIC
  • 6-10
  • 0-1 Million
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