Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 1-3 years
Required residence status: Temporary visa
Accept remote work: Accept during COVID-19 restrictions only
Great opportunity to work as a Full-Time Digital Program Account Manager in the high-performance growth automotive industry
What's involved
Immediate start
Permanent, Full-time position
Diverse role in a fast-pace environment
Well respected data driven digital services company
South Eastern suburbs
Results Direct Pty Ltd is a data driven digital solutions company located in the South Eastern suburbs of Melbourne.
We transform businesses with our digital solutions which automate business processes, drive customer engagement and maximise ROI.
We also develop innovative digital solutions to support marketing activities for our clients.
We get immense satisfaction from our implementations because our clients enjoy using our digital systems and we add value to their businesses.
We require an experienced and motivated person to join our Digital Client services as a Digital Program Account Manager.
Your key responsibilities are:
Possess a solid understanding of the digital project build life-cycle: Scope, Plan, Build, Test, Deploy, Implement and Production.
Participate in client meetings, continuously communicate with clients and manage their expectations.
Help clients refine their product road-maps, prioritise and track progress.
Manage scope, cost estimates and client expectations to deliver programs on time and within budget constraints.
Get the best out of our SQL Database and Web Development teams by communicating priorities, objectives and regular follow ups to meet client expectations around deadlines.
Continuously look for ways to improve our existing program management/delivery operations.
Ability to use our prescribed program management templates, develop User Acceptance Test plans to test solutions.
Your key skills are:
A good understanding of SQL knowledge; SQL queries. (advantage).
Good knowledge of Microsoft SQL relational databases. (advantage).
Ability to develop process work flows.
Flowcharting skills using Microsoft Visio. (good to have).
Experience in the Microsoft Suite products (Word, Excel, Power Point, etc.)
The person we are looking for:
Should have a great interest in providing Digital Solutions and User Experience.
Should have a degree in Business / IT, or comparable experience.
Eighteen months previous experience as an account/program manager or digital marketing co-ordinator, managing digital programs through to completion (advantage).
Great team player with a can do attitude.
Be a self-starter who requires little supervision to complete projects within deadlines.
Have strong problem solving and analytical skills.
Good communication skills – written and verbal.
Ability to communicate effectively with technical and non-technical team members.
Excellent phone manner and great customer service skills.
Be the internal owner of the solutions.
Our Culture Code
We know we need a great culture to attract talent.
This is our code: We thrive on simplicity. We are problem solvers. We go the extra mile for our customers. We are agile and are encouraged to seek inventive and new ways to do things.
Is this you?
If you believe you have the above skills and experience, send in your resumes now.
Looking forward to receiving your CV.
