Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: none
Required residence status: Permanent resident, Citizen
Accept remote work: unacceptable
A fantastic opportunity exists to accelerate your professional career in IT. Reporting to the IT Manager, this diverse role will be responsible for providing application and network support to a wide variety of users across our venues. Build your skills in software, systems and hardware administration in a friendly and supportive team environment.
About the role:
Providing technical support across the company
Timely responses to service issues and requests
Monitoring and maintaining computer systems and networks
Installing and configuring computer hardware, software, systems, networks, printer and scanners
Backup monitoring and management
Office365 and one drive management
Knowledge of managed switching, network patching, firewalls and routers - preferred but not essential, however, willing to work towards
Knowledge of SQL and SQL Server, Excel VBA, VB.net - preferred but not essential, however, willing to work towards
About you:
Experience in a similar role for 2 years - preferred but not essential
Tertiary IT qualifications - or willing to work towards
Microsoft certification - or willing to work towards
Demonstrated experience providing outstanding customer service
Strong communication and relationship building skills
A positive attitude with a genuine desire to help people
Strong analytical, troubleshooting and problem-solving skills
Valid driver’s licence - driving to different locations is a necessity
Benefits:
Free Parking on-site
2-minute walk to Hurstville station
Uniform provided or corporate attire acceptable
Employee Health & well-being benefit
Daily staff meal benefit
A highly supportive team that love teaching and mentoring others
