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Customer Service

Annual Salary Negotiable

Professionals - Sales, Marketing and Public Relations Professional

VIC - Melbourne (Post code: 3000)

Recruiting numbers: 1

Expiration date: 08-Jul-2025

Full Time
11-Jun-2025 update visited:
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Job requirements

Educational requirements: Diploma or trade qualification

English requirements: Competent English

Requirements for skilled employment experience for years: 0-1 year

Required residence status: None

Accept remote work: unacceptable

Responsibilities: · Respond to customer inquiries via phone, email and chat · Provide information about shipping services and logistics solutions · Assist in resolving issues related to shipments and deliveries · Maintain accurate records of customer interactions · Collaborate with internal teams to ensure customer satisfaction · Develop new client relationships and maintain existing ones · Drive business growth through effective customer engagement Requirements: · Proven experience in customer service or support roles, preferably in the logistics industry · Strong communication and interpersonal skills to effectively engage with clients · Ability to identify customer needs and propose appropriate logistics solutions · Excellent problem-solving skills and a proactive approach · Ability to work independently and as part of a team · Proficiency in using Microsoft Office Suite · Strong English language skills, both written and verbal
Contact information
Last online time: 19-Jan-2024 11:28
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Dimond Pony Trading Pty Ltd
  • Company
  • VIC
  • 6-10
  • 0-1 Million
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Edison CHEN
035****2560
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Address: Suite 5, 1/73 Malop Street,Geelong,VIC 3220
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