Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 3-5 years
Required residence status: Temporary visa
Accept remote work: Accept during COVID-19 restrictions only
About the Role:
We currently have a fantastic opportunity for a permanent full time Marketing Coordinator (Supporter Experience) to join our Melbourne office in Blackburn. Reporting to the Supporter Experience Manager this role is crucial in the management of nationwide supporter experience and engagement initiatives as well as the development of programs that address supporter needs and drive loyalty.
Key Responsibilities:
Implement the supporter engagement plan, which is supported by a tactical calendar of activities, traditional and digital assets.
Implement a supporter relationship and conversation plan that builds supporter loyalty and trust, and ultimately enhances supporter retention.
Manage all donor engagement communications and initiatives in line with TSA standards and KPIs including newsletters, thank you communications and email updates.
Implementation a supporter communication plan which focus on stewardship, loyalty and improved supporter sentiment.
Draft supporting materials that support the supporter communication plan including DMs, newsletters, eDMs, digital content and campaigns.
About you:
Degree in Marketing/Fundraising/Management or equivalent
Minimum 3 years' experience in a similar role
Proven track record in a customer service, fundraising or marketing environment
Experience with multichannel fundraising streams including databases and direct mail
Why work for us:
Eligible employees can access NFP salary packaging
Flexible working conditions
Internationally renowned not-for-profit organisation
Rare opportunity to work with passionate, like-minded people who enjoy being a part of an organization that makes a difference within the Australian community
An inclusive culture of dedicated, passionate and professional team members
Opportunity for career development
Paid parental leave
Employee Assistance Program - Independent confidential counselling service
