Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 3-5 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
This is a rare opportunity for an experienced Senior Systems Engineer that has experience working in an IT Managed Service Provider environment to join our team at Network Office Sunshine Coast.
We need someone who:
Thrive on being given opportunity to solve business problems with best of breed technology solutions and demonstrate a detailed oriented and proactive approach to project delivery and;
MSP experience: Must have worked in an MSP environment supporting multiple clients.
Problem Solver: you are energised by solving business challenges with technology.
Customer’s greatest fan: demonstrate a thirst for better understanding the customer, defines the problem and develop solutions through their eyes. Be best in class with your customer service skills to manage solutions for our clients.
Troubleshooting expert: you get a buzz out of getting to the root cause of problems.
Have an eye for detail: You recognise that one mistake could derail the project/client hence you communicate and document like lives depend on it.
Team player: You recognise and value the different perspectives and skills my team mates bring. It is not about being a hero but jumping in and contributing to the successful delivery of our mission. Also means doing Level 1 or 2 work at times, to help the team out.
Continuous improvement junkie: You constructively challenge the status quo, look for better ways to do things and passionately advocate continuous improvement, including mentoring.
Networking guru: you can do subnet calculations in your sleep and can recall the OSI model backwards.
Experienced: 3 years experience delivering projects across all aspects of a solutions stack – servers, O365, Cloud, Networking, Firewalls and storage. Also a minimum 5 years experience working in technical ICT service delivery roles.
Essential Skills needed:
Advanced knowledge of the Microsoft desktop & Server Products;
Windows 7/8/10;
Windows Server 2012/2016;
SQL Server/Exchange Server/Active Directory/Office 365/Azure;
Broadsoft/3CX;
Local and Cloud based Backup software's and maintenance;
Virus software and maintenance;
Possess excellent verbal and written communication skills;
Efficient time keeping skills, with the ability to meet deadlines and prioritise tasks;
Excellent organisational skills;
Ability to use initiative and be highly proactive;
Be an effective team member;
Reliable and trustworthy;
An attractive salary package is on offer with paid on call weekends (approx. one weekend every 4-6 weeks)
If this role sound like your next career move, then apply today. We need someone like you to start with our team ASAP.
