Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 1-3 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
Minimum Requirements:
• Bachelor’s degree or higher qualification in IT with at least 3 years’ experience in similar role
What you will be responsible for:
• Diagnose hardware and software problems and replace defective components
• Support and maintain a large Printers/ POS/ Servers/ IP Cameras/ Sensors/ IT Switches/ Routers and Wireless equipment
• Keep systems updated and protected from current and emerging threats
• Install and update software applications
• Monitor systems for utilisation, performance and security
• Provide recommendations for upgrades and manage resource optimisation as required
• Manage user passwords, security and inventory documentation
• Ensure the efficient performance of servers, printers and personal computers
• Participate in design, configuration and operation of network security
• Asset and inventory maintenance including documentation
• Troubleshoot system and network problems and diagnose and solve hardware/ software faults
• Develop and maintain documentation and ensure adherence to the IT policies and procedures
• Perform routine maintenance to ensure a secure and optimal infrastructure
• Engage with other IT members to ensure IT issues are solved
• Document diagnosis and resolution of faults
Let’s get technical! The NEED to knows…
• Tertiary qualifications in Information Technology or Information Systems
• At least 3 years working experience in a network role or responsibility
• Experience with remote desktop support
• Experience with Firewall
• Thorough knowledge of network security principles and practices
• Extensive hands-on experience in network troubleshooting
• Sound knowledge of network technologies including VPN, WAN, LAN, Routing/switching, virtualisation
• Demonstrated experience in the design, implementation and administration of large and complex networks across multi-sites
