Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 3-5 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
Manage and maintain continuous delivery of product localization in 20 supported languages for a range of SaaS products.
Manage and work closely with external language and LQA vendors to ensure smooth continuous delivery of localization, with a focus on high quality output and delivery SLAs, as well as driving continuous improvements to the localization process.
Utilise localization Translation Management Systems and bespoke integrations to run multiple product localization projects simultaneously, maintaining localization efficiency and quality.
Partner with internal product, design and engineering teams across the company and different timezones and facilitate linguistic query and contextual challenge resolution between internal product stakeholders and external language vendors.
Liaise with marketing and buyer experience localization team members on shared vendor workflows to maintain localisation consistency of terminology, brand and tone across our range of localizable content
Partner with internal teams and language vendor partners to prioritise and resolve localization issues reported by internal stakeholders and Atlassian customers
On your first day, we’ll expect you to have:
3 years of localization and multilingual project/program management experience with a thorough understanding of localization and LQA processes and hands-on experience with running localization projects in translation management platforms
Solid experience localizing software and product UI strings
Solid experience using Translation Management Systems (TMS) to manage localization projects
A passion for working with language vendor partners, enabling them to take their language quality and service delivery to the next level, whilst prioritising and aligning on strategy and roadmaps with internal stakeholders
A basic understanding of HTML/CSS and a good technical understanding of platforms, programming languages and software file types. Ideally, you’ll also have experience with interfacing with code repositories
Exceptional organisational, planning, and stakeholder management skills, and proficiency in one or more foreign languages
Exceptional written, verbal, and listening skills. You seek first to understand, but have the facts to back your point of view and don't mind explaining it
