Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 3-5 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
Your key responsibilities will include:
Identifying opportunities to enhance the experience for brokers, customers and staff using agile methodologies, root cause analysis and design thinking tools. Building commercial cases for investments and metrics to track the performance of identified investments Input into the backlog prioritisation for delivery of the initiatives that will deliver the highest business value to ORDE Financial Gathering requirements and refining solution designs by using design thinking techniques, observation, workshops, and interviews to develop user stories for delivery Working with business subject matter experts and developers to develop innovative and commercial solution including technology, process, and risk controls. Documenting processes including delivered risks and the solution designing in conjunction with your key stakeholders. Building operational and risk controls to ensure key risks are documented, impacts mitigated and residual risks accepted by stakeholders. Development and documentation of testing requirements for your initiatives, executing test scripts and defect management with partners; planning and facilitation of user acceptance testing from business subject matter experts Monitoring and tracking of benefits of all delivered solutions to evaluate success and inform future enhancements
About you
3 years project experience preferably in Financial Services Worked in agile deliver methods and experienced in writing user stories, test scripts and risk assessments Proven track record of solving complex and/or technical issues Familiar with using agile & project management tools such as JIRA, Confluence, Miro, Visio & excel Customer focussed, passionate about creating amazing experiences for our customers, brokers, and staff Strong interpersonal skills, able to work collaboratively with team members and senior stakeholders and be proactive in a complex environment Articulate with excellent verbal and written communication skills Ability to work in a fast-paced environment and maintain high level of attention to detail and accuracy The ability to be organised, to prioritise and to meet deadlines Ability to align with ORDE’s high performance culture and make a positive impact on our operations, people, and culture
