Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 3-5 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
About the opportunity
• Provide advice to Business System Owners, Users, and IS team members on all matters relating to planned changes, upgrades and vendor enhancements to applications. • Define business systems requirements, business processes and procedures that align to technical specifications, diagrams and flowcharts. • Regular audits and ensure secure data accuracy.
• Analyse existing application effectiveness and make recommendations to improve existing issues. • Deliver high quality documentation, ensuring alignment and compliance within the defined Business Analysis framework, processes, tools, reporting regimes and approaches • Support the testing team with new and existing applications. • Assist with the planning, prioritising and scheduling of defect resolution. • Accept, manage and escalate service desk incidents and problems to resolution. • Undertake hands-on fixes and preventative maintenance including application configuration. • Perform and provide monthly user and security audits to the Enterprise Applications Team.
The position is permanent, full time with a minimum of 38 hours a week with a base salary range of $82,000 - $95,000 depending on experience superannuation salary packaging benefits!
What do we need from you?
• Minimum 3 years’ experience and hands on knowledge of enterprise applications and SQL. • Bachelor’s degree or higher in Information Technology • Understanding of problem identification, analysis and resolution with demonstrated skill in range of analytical tools and techniques, including modelling of systems, people and processes to achieve fit-for-purpose results. • Ability to develop user friendly training and procedures by interpreting technical documentation • Basic knowledge of programming languages and techniques including Microsoft .NET. • A pragmatic ‘can do’ approach to meeting time and quality requirements in a complex and challenging business and technical environment. • Strong written and oral communication skills with an ability to engage and influence both business and technical people. • Good level of knowledge of technology trends in business applications. • Willingness to be rostered on-call to respond to or manage time-critical Incidents or Disaster Recovery situations. Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.
