Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 3-5 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
The responsibilities of the role revolves around successful:
Scheduling and conducting quality audit inspections, and analysing and reviewing systems, data and documentation.
Identifying variations and potential high risk areas in securing adherence to standards and procedures.
Recommending corrective action plans and improvements in the resolution of non-compliance with standards detected through monitoring and auditing of processes and procedures.
Communicating, educating and liaising with users and management to ensure awareness and adherence to standards, procedures and quality control issues and activities.
Assisting in troubleshooting, diagnosing, testing and resolving system problems and issues.
Developing, conducting and providing technical guidance and training in application software and operational procedures.
Analysing, evaluating and diagnosing technical problems and issues such as installation, maintenance, repair, upgrade and configuration and troubleshooting of desktops, software, hardware, printers, Internet, email, databases, operating systems and security systems.
Testing, identifying and diagnosing functionality errors and faults in systems, and programming code within established testing protocols, guidelines and quality standards to ensure systems perform to specification.
Performing organisational systems architecture reviews and assessments, and recommending current and future hardware and software strategies and directions.
creating and reviewing technical documentation such as procedural, instructional and operational guides and manuals, technical reports and specifications and maintenance inventory systems.
We ideally seek a profile with exposure to workforce management solutions, ideally UKG (Kronos). Or someone who has worked within a related/similar software that integrate in to HR/Finance systems. We are looking for someone who is forward thinking, who loves to problem solve and who is looking to learn and grow their career - technical background is critical with the successful candidate.
This role is full time, furthermore the organisation in well matured in having a great hybrid work environment.
