Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 3-5 years
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
Responsibilities:
• Ensures accurate, timely, and quality service delivery provided either individually or through a team within a risk-free controlled environment, to ensure overall client satisfaction.
• Accountable for accurately tracking efforts in project tracking software.
• Accountable for reporting project status, customer concerns, and perceived risks on a timely basis
• Responsible for informing the client and project manager of changes to scope and documenting with sufficient detail to allow for estimation and future implementation.
• Actively seeks ways to disperse knowledge, methods, and experience throughout the regional team to ensure consistency of delivery and quality.
Mandatory Skills Description:
• TLM product experience, but we can also look for Duco, Intellimatch, gresham CTC products with Database knowledge.
• Preferably several years of experience
• Should have a solid understanding of any of the following service domains including Reconciliation; Cash Management; Collateral Management; Corporate Actions, Card/payments.
• Has solid solution configuration/ implementation skills including the ability to configure business applications using front end tools, database table updates, and data transformation tools (ETL).
• Solid knowledge of a RDBMS in particular at least one of Oracle, Sybase & SQL Server. Certified DBA qualifications would be advantageous.
Solid knowledge of at least two operating systems including Windows, Unix, and/or LINUX.
• Can document experience with Java Programming in producing custom controls (Groovy, Tomcat).
• Beginner level knowledge of financial messaging protocols including SWIFT, FIX, and ISO20022.
• Experience with a 3rd party reporting tools e.g., B.I. Query, Crystal Reports, Business Objects, Actuate
Nice-to-Have Skills:
• A team player with positive can-do attitude.
• Has the potential to lead teams in the future and demonstrates appropriate behaviours related to sensitive customer and staff information.
• Professional communicator who effectively uses email, chat, and voice to communicate status, issues, and comments on a timely basis.
Ability to work in virtual teams and in matrixed organizations.
• Open minded, able to share information,
• Transfer knowledge and expertise to team members.
