Educational requirements: Bachelor
English requirements: Proficient English
Requirements for skilled employment experience for years: 3-5 years
Accept remote work: unacceptable
Responsibilities
Develop trusted relationships with key clients, partners, and colleagues,
Oversee the lifecycle and all aspects of client health including on-boarding value realisation, and renewal, while spearheading further adoption of Revel services, Understand client goals and communicate and advocate for clients' needs internally, Master thorough knowledge of Revel products and services to ensure the timely and successful delivery of our solutions, according to the needs and objectives of each client, Act as the lead point of contact/account owner for all matters specific to assigned clients, providing resolution and escalations in a timely manner, Identify opportunities to provide additional value and go above and beyond for our clients
Requirements
Min of 3 years working in a B2B customer-facing role with relevant Customer Success Experience, Strong empathy for customers and passion for revenue and growth, Strong Team Player but also a self-starter, You want to help and serve our customers: They win, so you win, Multi-tasking abilities and can adjust priorities on the fly, You’re driven: No one needs to push you to excel; it’s just who you are, Eager to learn, adapt and perfect your work; you seek out help and put it to good use, Ability to manage influence through persuasion, negotiation, and consensus building, Background of post-sale and sales experience preferred, Deep understanding of value drivers in recurring revenue business models, Strong financial acumen including analytical and process-oriented mindset, Enthusiastic and creative leader with the ability to inspire others, Excellent communication and presentation skills, Relevant Bachelor’s degree, Located in Sydney
