Educational requirements: Bachelor
English requirements: Competent English
Requirements for skilled employment experience for years: 0-1 year
Required residence status: Temporary visa, Permanent resident, Citizen
Accept remote work: unacceptable
Our Digital Information Office is currently seeking to appoint an ICT Customer Support Officer to work on the Technology Service Desk providing information and advice to our internal customers. This includes issue resolution, diagnosis, prioritising and escalating, where required, and logging incidents. About You Customer service is paramount in our day to day efforts, and you will enjoy providing a high level of service to your customers in a timely and responsive manner. With your exceptional communication skills, organisational abilities, and high level of attention to detail you will answer, assess, diagnose, and prioritise logged incidents. This is an excellent opportunity to join a dedicated and highly regarded team where you can utilise your analytical problem solving and investigative skills in an interesting and varied role. We also offer career development and advancement opportunities.
